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SNC POS

User Management

Manage team roles, permissions, and access.

Roles & Permissions

Understanding the different levels of access is crucial for securing your business data.

👑

Owner

Full access to everything, including billing, merchant settings, and all branches. Can delete the workspace.

👔

Manager

Can manage products, view reports, and manage staff within their assigned branches. Cannot delete the workspace.

👩‍💼

Staff / Cashier

Restricted access. Can process sales (POS), view products, and close shifts. No access to sensitive settings.

Adding & Inviting Users

How to Invite

1. Go to Team Management (or User Management > Add User).

2. Select the Scope (entire Merchant or specific Branch) and generate an invite link.

3. Copy the link and send it to your staff member.

Important Note on Links:

Invite links expire after 24 hours. If it expires, you can generate a new one or cancel the pending invite.

Managing Access

🚫

Removing Users

To revoke access, go to the User list and click 'Remove'.

Removing a user immediately logs them out of all active sessions.

🎯

Understanding Scope

Users can be invited at two levels:

  • Access to ALL branches under this merchant.
  • Restricted to only the specific branch they were invited to.